Wednesday, May 11, 2011
Connecting
We finished our Open House & Customer Appreciation Days at our Jacksonville, Birmingham, and Atlanta locations. Chattanooga's Open House is scheduled for May 14th and Nashville will follow on May 21st. One insight we gained from these events is the sincere enjoyment we received from connecting with our customers while sharing lunch together. The day was not about sales or service. It was about connecting with our current customers and introducing ourselves to new friends. We often refer to our company as the "HDS Family." As staff, we feel like our coworkers and customers are extended family members. As a wheelchair van dealer, many of our customers purchase multiple vehicles from us, so we are lucky to have the opportunity to build and maintain relationships for a long time. Our Open House & Customer Appreciations Days have demonstrated to us just how special those relationships are, and how blessed we are as a company.
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